Terms of Service

License Grant:

• •PrimeTask grants you a limited, non-exclusive, non-transferable license to use the application
• •The license is for personal or business productivity use only
• •You may not redistribute, sell, or sublicense the application

Pay Over Time Licenses:

PrimeTask offers a Pay Over Time option allowing you to pay for your license in five (5) equal instalments over a defined period. Pay Over Time plans are provided as a sequence of five one-time payments, not as a subscription, and accordingly:

• •Each instalment creates, on payment, a right to use PrimeTask for the corresponding instalment period; when all five instalments are completed, your license is converted to a full, permanent license with no further payments.
• •You may cancel an active Pay Over Time plan at any time through your account portal. Cancellation terminates future instalments and the license access associated with them, with no further charges taken from you.
• •Instalments already paid are non-refundable save where required by law or our Refund Policy.

For the consumer-facing operational detail of how to cancel, how refunds work within a Pay Over Time plan, and what happens to your data after cancellation, please see our Refund Policy.

Prohibited Uses:

• •Reverse engineering, decompiling, or disassembling the application
• •Using the application for any illegal purpose
• •Attempting to circumvent licensing or security measures

Beta Tester Responsibilities:

• •Download and activate the app within 14 days of approval
• •Actively test the application and provide constructive feedback
• •Report bugs and issues through the beta portal
• •Maintain confidentiality of pre-release features

Beta Rewards:

Active beta testers who contribute meaningfully to the testing process are eligible for:

• •A lifetime Pro license upon official release
• •Early access to new features and updates
• •Recognition in the beta testers hall of fame

YouTube Video Embeds

Image Embeds

General Third-Party Content Disclaimer

• •Use the application in compliance with all applicable laws and regulations
• •Maintain the security of your account and license key
• •Take responsibility for all content you create or embed within the application
• •Maintain your own backups of important data
• •Comply with third-party terms of service when embedding external content

Collaboration & Shared Spaces:

• •PrimeTask provides optional collaboration features that allow you to share data with others via your own storage providers
• •You are solely responsible for the data you choose to share and with whom you share it
• •PrimeTask is not responsible for data loss, unauthorised access, or breaches arising from your choice of storage provider or network configuration

Account Responsibility:

• •You are responsible for all activity on your account, including device activations
• •You must not share account credentials or license access with others
• •Each license is tied to one account and may only be activated on the number of devices permitted by your tier

Device Limits Per Tier:

• •Trial: Up to 2 devices
• •Standard: Up to 2 devices
• •Pro: Up to 4 devices

Refunds:

PrimeTask offers a 14-day money-back guarantee for Standard and Pro licenses purchased from primetask.app. Full details, including how to request a refund and our processing timelines, are in our Refund Policy.

Refund requests are processed through the original payment provider. Where Stripe Payments Europe Limited is the merchant of record for your purchase, refunds are issued by Stripe and may take 5-10 business days to settle to your original payment method.

Payment Processing & Merchant of Record:

Depending on the payment arrangements in effect at the time of your purchase, the merchant of record for your transaction may be either (a) TaskCore LTD directly, or (b) Stripe Payments Europe Limited (or its applicable regional affiliate) acting under Stripe's Managed Payments program. Your receipt and credit-card statement will identify the applicable merchant. Your statutory consumer rights (including under the UK Consumer Rights Act 2015) are unaffected by which entity acts as merchant of record. Refunds are processed through the same channel as your original payment.

Taxes: Sales tax, VAT, and other applicable transactional taxes are collected at checkout. Where Stripe Payments Europe Limited is the merchant of record for your purchase, these taxes are collected and remitted by Stripe on TaskCore LTD's behalf. Where TaskCore LTD is the merchant of record for your purchase, TaskCore LTD collects and remits applicable taxes directly.

Currency & Pricing: Prices may be shown to you in one of our supported regional currencies (GBP, EUR, or USD), selected automatically based on the approximate country your connection appears to come from. This is a convenience only. The price, currency, and any applicable taxes that govern your purchase are those presented and confirmed at checkout before you pay. If the currency shown while browsing differs from the one available at checkout, the checkout currency and amount apply. We may adjust prices at any time; the price applicable to your purchase is the one in effect at the time you complete checkout.

Digital Content & Immediate Access:

PrimeTask is supplied as digital content and is made available for download immediately upon purchase. By completing your purchase, you expressly request immediate delivery of the digital content and acknowledge that you lose the statutory 14-day right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 once the download begins. This does not affect your separate 14-day money-back guarantee under our Refund Policy, or any other statutory consumer rights you may have under UK law.

Fraud & Abuse:

• •Fraudulent refund claims, chargeback abuse, or misrepresentation of account activity may result in permanent account termination and forfeiture of your license
• •We reserve the right to revoke licenses where evidence indicates credential sharing or activation abuse
• •We limit the total number of refunds we will issue to any single customer to three (3) in any rolling 12-month period, across all PrimeTask products. Requests above this cap may be declined. This cap does not override your statutory rights under the UK Consumer Rights Act 2015.
• •We may decline further refund requests, or revoke further activations, where our records indicate a pattern of purchase-then-refund conduct not consistent with good-faith product evaluation.

Technical Data & Record Retention:

We collect limited technical data during license activation for security and fraud prevention, and we retain records of your purchases, refunds, and chargebacks for the period required by applicable law (including, in the UK, the Companies Act 2006 and VAT Act 1994, which require us to retain business records for a minimum of six (6) years). This data may be used as evidence in the event of a payment dispute, regulatory request, or tax audit.

If you exercise your right to erasure under UK GDPR after a refund or chargeback, we will pseudonymise (rather than delete) your personal data in those financial records so that the records can continue to comply with our legal retention obligations without retaining data that identifies you. See our Privacy Policy for full details, including the lawful bases on which we process and retain this data.

Refund Policy Incorporation:

Our Refund Policy is incorporated into these Terms of Service by reference. In the event of any conflict between these Terms and the Refund Policy, these Terms prevail to the extent of the conflict, save where doing so would reduce any right you have under applicable consumer protection law (in which case the more consumer-favourable provision applies).

“As Is” Provision:

PrimeTask is provided “as is” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Damages:

In no event shall PrimeTask or its creators be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, profits, or business opportunities.

Third-Party Content:

We are not liable for any issues arising from your use of third-party content or services accessed through PrimeTask, including but not limited to YouTube videos, external images, or other embedded media.

Governing Law & Jurisdiction:

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Statutory Consumer Rights:

Nothing in these Terms affects your statutory consumer rights as a UK consumer under the Consumer Rights Act 2015 or other applicable consumer protection law.